Delivery
Free next day delivery on order values over £50*
If your order is over £50* then we will ship it by next working day courier and won’t charge you a penny for delivery.
Provided we receive your order by the 4pm deadline, our wonderful customer service and warehouse teams will accurately process, gently pick and carefully pack your order ready to ship out the same day. We ship all our orders using our reliable next working day couriers Monday to Friday 9am to 5pm. Should you need to receive your Hanna product the next morning or on a Saturday rather than just next working day, these options are offered in the checkout and incur extra charges as follows:
Saturday delivery charge £12
Delivery before noon next day £5.50
*£50 excluding VAT
Order values below £50
Our couriers charge us to ship your order and whilst we would really love to ship everything for free we’ve have to make a charge for lower value orders. The charge we make doesn’t actually cover our courier costs, but is a contribution towards them.
If your order value is below our £50 threshold our charges are as follows:
£3.95 for next working day courier service. Deliveries are made Monday to Friday between 9am and 5pm by our couriers.**
£9.00 for next working day before 12.00 noon**
£15.50 for Saturday delivery**
• These discounted charges only apply to our web customers. Additional charges will apply to those placing an order by telephone or email with our customer services team.
**Due to the fact our couriers charge us more, these costs and delivery times do not apply to Highlands, Islands and Northern Ireland. Please contact us for shipping charges and timescales.